Family owned and operated business since 2009
When I first started my business, it was so I could take care of my family. The only way I could do that was to take care of you and your family or business and to make sure I worked in a safe manner so I could come home every night to mine. We are safety conscience of both our staff and customers so we can all continue to write our stories.
Growing up I was fortunate to have good examples for hard work. Later in my own career path I had that manager, you know, the one you didn’t care for. But as I’ve gone on in life and business, I find I still often quote him and find the wisdom and experience of that unnamed manager priceless. He used to say “follow things through from A to Z” and “any one can be an order taker, be a consultant”.
So as it is with many things in life, these types of lessons have left a positive impression when it comes to work. I was taught not to think I’m better than my competition, but instead, to work hard to the best of my abilities and follow through then let the customer decide.
Another quote committed to memory is “if you don’t take care of your customer someone else will!” This reminds me to think about how if I was the customer how I would like to be treated and what quality of work I would want done. We take pride in the work that we do, and we believe anything worth doing is worth doing right.
Thank you,
Alan Irvine
Owner
Certified & Trained Staff
At Retro, we take the safety of our staff and customers seriously. We have made a commitment to invest in the training and certification for all employees for all the tools and equipment we use to preform our duties safely and in compliance with WorkSafeBC regulations.
Kind Words From Our Customers
I have never seen the siding so clean here. The previous contractors left large swathes of blackened siding behind the maple trees in the fronts of units, as well as on the large north-facing wall of siding in the central area. Retro is making those missed areas vibrantly clean. Also, I noted that Alan and his crew are very particular and careful about small patches of dirt, bird droppings and such, actually scrubbing them off, which is more than anyone else has done before. From what I can see, we've never had such good performance from a cleaning contractor in the 20 years I've been here. Thank you.
Jo Hal
Residents are very pleased with the way the patios were cleaned and were very happy. Great job!
Branislav Celic - Strata Manager at First Service Residential
Thanks for the good work on fixing the gutter/down spout!
Owner - Spyglass Hill